"Water Talk" Continues With No Response
📬 UPDATE: RLJ Responds to Legal Complaint… with a Vendor Invoice Template?
On April 5, I sent a detailed email to Rachelle Dunne at Robert L. Jensen & Associates, outlining serious legal concerns regarding:
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Unlawful fines issued by a non-existent HOA board
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Discriminatory enforcement of bike/skate rules
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Potential misuse of Association dues
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Violations of Davis-Stirling Civil Code §5600 and §4820
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A formal dispute of all fines issued
This was her entire response:
Rachelle Dunne
10:49 AM (5 hours later)
To: Trevor, Me, AndreYour email has been received.
Dear RLJ vendors, please send all invoices to robertjensen@invoices.appfolio.com and activate your vendor portal for faster ACH payment preferences by clicking here: https://vendor.appfolio.com
Rachelle Dunne, Property Supervisor
CA DRE #01426778
Robert L. Jensen & Associates
2160 N. Fine Ave., Fresno, CA 93727
(559) 252-4525
https://www.RobertLJensen.comCONFIDENTIALITY NOTICE: … (generic legal boilerplate)
That’s it. "Canned Text." Period.
No response to the violations. No explanation. No denial. No acknowledgment of the serious issues raised.
Just a vendor portal link. 🤷♀️
This is what it looks like when a property management company gets caught operating without proper authority—and chooses silence over accountability.
Stay tuned. This is far from over.
📄 My Original Letter to RLJ:
Saturday, April 5, 2025
Subject: Violation Notices Issued by a Non-Existent Board – Unenforceable and Discriminatory
Dear Rachelle,
I’ve received yet another violation notice—this time totaling $250 across five identical infractions allegedly “approved” by the Board. There’s just one issue: there is no legally-constituted Board.
As you are well aware, Jennifer S. was “appointed,” not elected and after the most recent water main break her condo was sold for $288k. No formal elections have taken place, and as such, any actions taken under the pretense of board authority—including fines—are legally null and void.
These particular violations pertain to bike/skateboard activity, and it’s worth noting that the e-scooter was not even operational. Regardless, the Davis-Stirling Act clearly prohibits HOAs from enacting or enforcing rules that discriminate against children or family-related use of common areas, unless there is a documented health, safety, or business necessity. No such justification has been provided. In fact, the courts have repeatedly ruled against HOAs for similar discriminatory rules, most notably Housing Rights Center v. Rivera Town Homes, where the association was ordered to pay $130,000 in damages.
Moreover, I am compelled to remind you that Robert L. Jensen & Associates has no legal standing to operate as a decision-making body. You are not the Board. You are not the Association. You are a property management company overstepping your role and issuing fines without proper authority or due process.
I will also be filing a formal complaint regarding the use and alleged mismanagement of Association dues. As you likely know, dues collected from owners may not be diverted for personal gain or unrelated operations. If funds are being misappropriated—as has been alleged regarding former Board involvement—this is not only a Davis-Stirling violation, it’s potentially criminal.
I strongly suggest you review Civil Code §5600 regarding the lawful use of assessments, and Civil Code §4820 et seq on Board elections and authority.
I expect a full reversal of these fines and a written confirmation that no additional fees will be levied until a legally-elected Board is in place.
You may consider this my formal notice of dispute.
Sincerely,
Kristen C. Snow-White
Villa del Sol, Unit 111cc: Appropriate Oversight Bodies
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