Notice of Habitability - Main Bath

Below is the REAL reason for the upcoming Trustee Sale.

For nearly 20-years, Robert L. Jensen & Associates Rental (formerly 'Property') Management has not only IGNORED but actively aided in the exacerbation of structural issues.

RE: Formal Notice of Habitability Violation – Obstructed Sewer Line and Interior Fixture Failure
(Cal. Civ. Code §§1941.1, 4775; Health & Safety Code §17920.3)

To Whom It May Concern:

This letter serves as formal notice of a significant and unresolved habitability violation affecting my property at 5965 E Shields Ave., Unit 111, within the Villa Del Sol of Fresno Condominium Complex, under the rental management of Robert L. Jensen & Associates (RLJ).

At some point during the latter half of 2024—possibly October 2024—an audible structural shift occurred, followed by sudden surface flooding of the lawn and adjacent flower beds. Multiple individuals were present, and I immediately contacted Fresno City Water, who in turn contacted Code Enforcement. Mr. Derek Henderson responded to the scene.

Despite photographic and visual evidence of widespread underground water displacement, Mr. Henderson was informed by an individual with no visible authority that the cause was related to the sprinkler system. No further investigation was conducted at that time.

In the weeks that followed, the toilet in my main bathroom became slow-draining and backed up with what appeared to be a tissue obstruction. A temporary snaking by a household member restored function for several weeks. However, over the next month, sediment-laden water slowly accumulated in the bowl, eventually rendering the toilet unusable.

In February 2025, I retained a licensed plumber to conduct an inspection. He:

  • Opened the capped sewer trap for visual inspection (see Exhibit A);
  • Noted mud and silt present in the line; and
  • Snaked the pipe 6 feet in, hitting a solid obstruction at 5 feet;
He was unable to clear the blockage and advised me that the problem lies beyond private property lines, likely within common-area plumbing infrastructure.

Although no exact date of failure can be confirmed, the cumulative evidence indicates a shared drainage system obstruction likely stemming from the originally reported water displacement incident in late 2024.

The toilet remains unusable, and the condition is a direct violation of:

• Civil Code §1941.1, which requires sanitary plumbing in working order;

• Civil Code §4775, which places full responsibility for shared plumbing systems on the HOA;

• Health & Safety Code §17920.3, defining substandard dwellings to include those lacking adequate sanitation due to plumbing failure.


This letter shall serve as:

1. Formal notice of the violation;

2. Notification of damages incurred, including a $100 plumber’s fee, additional;


3. Official record of the Association’s ongoing failure to fulfill non-delegable maintenance duties.

All statements herein are accurate to the best of my knowledge and supported by attached documentation (kcsw).

Sincerely,

Kristen C White 
5965 E. Shields Ave, Unit 111
Fresno, CA 93727
(559) 912-4606
kcsnowhite7@gmail.com


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Attachments:

Exhibit A – Photo of Uncapped Sewer Trap


Exhibit B – Photo of Interior Toilet with Silt Accumulation







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